North Syracuse Central School District
5355 West Taft Road
North Syracuse, NY 13212
Community Mental Health & Crisis Intervention Resources

Onondaga County Department of Aging and Youth

Child and Family Services

Onondaga County
Health Department

Healthy Families


Exceptional Family Resources Website

Exceptional Family Resources (EFR) is a family-centered agency committed to creating partnerships with a diverse community of people who have disabilities and their families, by providing information, advocacy, respite, and supports that meet their needs and reflect their visions, in order to enhance their lives while fostering community awareness and acceptance.                           

Hotline & Helpline Sites and Contact Information

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Crisis Intervention


24-hour Phone
Crisis Intervention


Talk to a trained counselor regarding a mental-health crisis or concern.

Child Abuse Hotline


24-hour child abuse or neglect reporting center

Rape Crisis Center


Vera House

  315/422-7273 Rape & Sexual Assault

315/468-3260 Domestic Violence 

24-hour crisis phone counseling, information and referral services for victims of sexual and domestic assault or abuse

Teen Talk Radio Show


24-hour telephone hotline

or 245-TEEN
for radio show.

For 24-hour phone crisis intervention, call:
 Central NY: 

Cayuga County:

call 1-877-400-8740

Sunday nights, 9 PM, on Hot 107; radio call-in program hosted by a mental health professional and trained high school juniors and seniors who respond to caller's questions and concerns regarding issues relevant to teens.



Vera House


24-hour Emergency shelter and services for women (over age 18) in crisis and their children.

Barnabus House
The Salvation Army

24-hour services


Barnabas House is a short-term transitional living program for runaway and homeless youth, ages 16-21.  The program provides services in a residential setting, offering a group living experience for youth that are unable to live with their own parents due to ongoing conflict and dispute.  Youth may live at Barnabas House for up to one year while participating in family mediation or in preparation for their eventual independence.  Barnabas House may be contacted 24 hours a day.

Booth House
The Salvation Army

crisis intervention
and shelter



Booth House is a shelter and counseling service for runaway and homeless youth, ages 13-17.  Booth House provides emergency housing, counseling and crisis services for youth and their families in residential and non-residential settings.  During times of crisis, youth are able to access shelter services for up to 30 days.  Services may be initiated simply by contacting our 24-hour hotline.

Chadwick Residence



Provides women (ages 16 and up) with affordable housing and the opportunity to seek out academic, vocational and life management training.

Alcohol and Drug  

Alcoholics Anonymous

Alateen (Al-ANon)


Trained volunteers available during business hours, and through answering service at night, to offer crisis phone counseling, information and referral information.

Prevention Network     


Information. prevention and referral source for drug and alcohol questions and concerns; Network targets children, youth and parents.
24-hour crisis counseling, information and referral services

Eating Disorders


Eating Disorders Support Groups
Centre Syracuse
3300 James St., 2nd Floor
Syracuse, NY



Groups for those with anorexia and/or bulimia, as well as groups for family members of those struggling with eating disorders.

Ophelia's Place   



Phone support and information regarding eating disorder support groups for individuals, their families and friends.  Ophelia's Place is a drop-in center as well.  Visit their website to get more information, and links to very helpful web resources.



Hope for Bereaved  


Office: 315/475-9675

Helpline: 315/475-HOPE (4673)

Provides phone counseling, information and referral services and many support groups for children and adults.

Center for Living With Loss

Seventh North Street, Liverpool



Support groups and counseling for children and adults, information and referral during business hours.

Information and Referral  
Onondaga County
Human Service Info/Referral



Number to call when you are not sure where to go for help, and need information.

Healthcare Navigator (through Department
of Health & Salvation Army)
315/479-3621 or
Children's Care Management Program
(up to age 21)
Community & County Resources Dial 211 anytime or go to 211cny.com  
McMahon Ryan Child Advocacy Center 315/701-2985  

AIDS  Community Resources   


Information and referral services.

Pregnancy/Family Planning  

Planned Parenthood 


315/475-5525 or
1-866-600-6886 (toll free)

Speak to a nurse on the Medical Helpline,  get information, and/or make a clinic appointment.

Sexually Transmitted Disease (STD) Helpline   

(also TB and Communicable Diseases Hotline)



Talk to a nurse and/or get information regarding the walk-in STD Clinic in the basement of the Onondaga County Civic Center, Room 80.

Abandoned Infant Protection Act

Toll Free

Provides information to anyone who has given birth and is in crisis, with emphasis on keeping infant safe and giving mother an alternative to abandonment.


PLEASE NOTE: The links on this website will let you leave the school district site. The linked sites are not under the control of the District and the District is not responsible for the contents of any link site or any link contained in a linked site, or any changes or updates to such sites. The District is providing these links to you only as a convenience, and the inclusion of any link that does not imply endorsement by the District of the site.